.task-row{display:flex;align-items:center;gap:8px}
.task-row .record-task{flex:1}
.task-row .button{flex:0 0 auto;min-height:36px;padding:6px 10px;font-size:12px}
.analysis-panel{display:grid;gap:8px;margin-top:18px;padding:14px;border:1px solid var(--line);border-radius:10px;background:rgba(9,17,23,.35)}
.analysis-panel h4{margin:0}
.analysis-panel select,.analysis-panel textarea{width:100%;max-width:100%}
.analysis-result{white-space:pre-wrap;overflow-wrap:anywhere;max-height:420px;overflow:auto;padding:12px;border:1px solid var(--line);border-radius:8px;background:#0b1218;color:#d7e6e9;font-size:12px}
.issue-flag{color:var(--danger);font-size:13px;font-weight:650;line-height:1.5;margin-top:8px;overflow-wrap:anywhere}
.next-action-text{color:#d4e0e5;font-size:13px;line-height:1.5;margin-top:7px;overflow-wrap:anywhere}
.followup-list{display:grid;gap:10px;margin-bottom:24px}
.inbox-ticket{grid-template-columns:minmax(0,1fr);align-items:start}
.inbox-ticket>strong,.inbox-ticket>p,.inbox-ticket>.order-sub,.inbox-ticket-controls{grid-column:1;grid-row:auto}
.inbox-ticket-controls{display:flex;align-items:flex-start;gap:8px;flex-wrap:wrap}
.inbox-reply-form{display:grid;gap:8px;flex:1 1 320px;max-width:680px}
.inbox-reply-form textarea{width:100%;resize:vertical}
.followup-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px 14px;align-items:center;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px 16px}
.followup-card strong,.followup-card p{grid-column:1}
.followup-card p{margin:0;line-height:1.45;overflow-wrap:anywhere}
.followup-card .followup-actions,.followup-card>button{grid-column:2;grid-row:1 / span 3;display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.followup-card .button{min-height:36px;padding:7px 10px;font-size:12px}
.evidence-review{display:grid;gap:8px;min-width:0;margin:4px 0;padding:10px;border:1px solid var(--line);border-radius:8px}
.evidence-review legend{padding:0 5px;color:var(--muted);font-size:12px;line-height:1.4}
.evidence-choice{display:flex;align-items:flex-start;gap:9px;color:#d7e4e8;font-size:12px;line-height:1.45;overflow-wrap:anywhere}
.evidence-choice input{flex:0 0 18px;width:18px;min-height:18px;margin:1px 0 0;padding:0;accent-color:var(--accent)}
.customer-detail-lookup{display:grid;gap:6px;margin:6px 0 12px;padding:10px;border:1px solid var(--line);border-radius:9px;background:var(--panel)}
.customer-detail-result{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;font-family:inherit;font-size:13px;line-height:1.5;color:var(--text)}
@media(max-width:520px){
  .task-row{align-items:stretch;flex-direction:column}
  .task-row .button{width:100%}
  .followup-card{grid-template-columns:1fr}
  .followup-card .followup-actions,.followup-card>button{grid-column:1;grid-row:auto;justify-content:flex-start}
}
.intake-guidance{margin:.55rem 0;padding:.6rem .75rem;border:1px solid var(--line);border-radius:.6rem;color:var(--muted);font-size:.88rem;line-height:1.45}
.intake-review{border-color:#e2a65b88;background:#36281755;color:#f2d3a5}